Privacy Policy

1. Information We Collect

We collect information necessary to process your orders, enhance your experience, and provide mission-ready service. This includes:

Information You Provide Directly

• Identity & Contact Data: Name, email address, phone number, shipping/billing address, professional affiliation (if voluntarily provided).
• Transaction Data: Payment information (processed securely through PCI-compliant systems), order history, product preferences for Footwear, Gloves, Jackets, Duty Gear, and other equipment.
• Communication Data: Correspondence with our support team, product inquiries, feedback.
• Account Data: If you create an account, login credentials and saved preferences for faster checkout.

Information Collected Automatically

• Device & Technical Data: IP address, browser type, operating system, device identifiers.
• Usage Data: Pages visited on safetyclothingco.com, time spent, products viewed (such as Accessories, Bags, Belts, Outerwear), referral sources.
• Location Data: Generalized location (country/region) for currency display and shipping calculations, noting we serve professionals globally except certain remote areas.

2. How We Use Your Information

Your data enables the reliable, efficient service you expect from a professional gear provider:

• Order Fulfillment: To process and ship your orders from our Hanover, US facility, send confirmations, and provide customer support.
• Payment Processing: To securely process transactions via Major Credit/Debit Cards (Visa, MasterCard, JCB) and PayPal, with real-time authorization.
• Service Improvement: To enhance website functionality, optimize product offerings (like Innovations or Streetgear Flex), and personalize your experience.
• Communication: To respond to inquiries, send service updates, and (with consent) inform you about new products relevant to professionals.
• Security & Compliance: To detect and prevent fraud, maintain transaction security, and comply with legal obligations.

3. Data Sharing and Disclosure

We treat your data with the discretion expected by our professional clientele:

• Service Providers: We share data only with trusted partners essential to our operations: payment processors, shipping carriers (for global delivery), and IT security services. All partners are bound by strict confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, safety, and property of Blauer Store, our customers, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred as a business asset, with notice provided.
• Never for Unrelated Marketing: We do not sell, rent, or trade your personal data to third parties for their independent marketing purposes.

4. Data Storage and Security

Our security measures reflect the durability of our Coveralls & Jumpsuits:

• Encryption: We employ industry-standard SSL encryption for all data transmissions, securing your information as robustly as the stitching on our gear.
• Secure Storage: Personal data is stored on secured servers with access limited to authorized personnel who require it to perform their duties.
• Payment Security: Payment details are processed via PCI-DSS compliant systems. We do not store complete credit card numbers on our servers.
• Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
• International Data Transfers: As we serve professionals worldwide, data may be transferred to and processed in the United States and other countries. We ensure appropriate safeguards are in place for such transfers.

5. Your Rights and Choices

You have control over your personal information, consistent with applicable privacy laws (including GDPR for EU residents, CCPA for California residents, and others):

• Access & Correction: You may request access to or correction of your personal data we hold.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Deletion: You may request deletion of your personal data, subject to certain legal exceptions.
• Marketing Preferences: You can opt-out of marketing communications at any time using the unsubscribe link in emails or by contacting us.
• Cookie Controls: Manage your cookie preferences through your browser settings (see Section 6).
• Exercising Rights: To exercise these rights, contact us at [email protected]. We will respond with the efficiency our professional customers demand, typically within 30 days.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to ensure optimal performance, much like our Integrated Gear Systems:

• Essential Cookies: Required for core functions like secure login, shopping cart, and payment processing.
• Performance Cookies: Help us understand how professionals navigate our site (e.g., from Accessories to Footwear), allowing us to improve functionality.
• Functionality Cookies: Remember your preferences (like currency or region) for a smoother return visit.
• Advertising Cookies: Used sparingly to show relevant product information to professionals who may benefit from our gear.
• Control: You can manage cookie settings through your browser. Note that disabling certain cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites (such as professional organizations or certification bodies). This Privacy Policy does not apply to those sites. We encourage you to review their privacy policies before providing any information.

8. Children’s Privacy

Blauer Store products and services are designed for professional use and are not directed at children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last Updated” date at the top of this page will indicate revisions. Significant changes will be communicated to our customers through appropriate channels.